I was able to volunteer this weekend at Andrews of Stratford (Dec. 23, 2012) from 6:30 until 8:30. It wasn't very busy at the front desks being so close to Christmas but I did get a few calls from residents. One was in a very bad mood and it was my first time having to deal with someone who was upset but it ended up being ok. I also had a very nice chat with and older gentleman which was new as well but it went great and I think I was able to brighten his night up a little bit.
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